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PRIVACY POLICY

A LEGAL DISCLAIMER

The team at Kay Bailiff & Adjustment Inc. (“Kay Bailiff”, “Kay” or “we”) recognize the importance of privacy and the sensitivity of personal information. The team is aware that we have a professional obligation regarding the confidentiality of information we receive from our clients within a bailiff-client relationship. To a certain degree, these obligations are governed by the Bailiffs Act (R.S.O. 1990, c. B.2). We are committed to protecting the personal information we hold in accordance with the law. This Privacy Policy outlines how we manage personal information and safeguard privacy. 

PERSONAL INFORMATION

Personal information means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization. 

PIPEDA

PIPEDA sets the ground rules for how private-sector organizations collect, use, and disclose personal information in the course of for-profit, commercial activities across Canada. As of January 1, 2004, all Canadian organizations engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and the Canadian Standards Association Model Code for the Protection of Personal Information incorporated by reference into PIPEDA. These obligations extend to bailiffs, including Kay Bailiff.

COLLECTING PERSONAL INFORMATION

We collect personal information fairly and in accordance with the law. Generally, we collect your personal information directly from you. Such collection may be done at the start of our relationship or during the course of our representation. 

Sometimes we may obtain information about you from other sources including, for example: 

  • from a government agency or registry;

  • other professionals who serve you, such as your accountant;

  • other parties or witnesses in the context of litigation;

  • and other parties or participants in a commercial transaction.

CONSENT

In most cases, if we collect, use, or disclose your personal information, we will obtain your consent. Sometimes we will ask for your consent in writing, but in some cases, we may accept your oral consent. Sometimes your consent may be implied through your conduct with us or the nature of our retainer. Should you withdraw your consent, that may impact on our ability to serve you and to maintain our relationship. 

USE OF PERSONAL INFORMATION

We use your personal information to provide bailiff services to you, to administer our client (time and billing) databases, to build and to maintain the business’ expertise and knowledge. 

DISCLOSURE OF PERSONAL INFORMATION

Kay Bailiff does not disclose your personal information to third parties to enable them to market their products and services. Under certain circumstances Kay Bailiff may disclose your personal information. Some examples are: 

  • when you have consented to the disclosure;

  • when we are required or authorized by law to do so, including, for example, if a court issues a warrant or a subpoena;

  • in order to comply with the requirements of governing legislation;

  • when bailiff services are being performed by us and requires us to give your information to third parties, your consent will be implied, unless you tell us otherwise;

  • where it is necessary to collect fees or disbursements;

  • if we engage a third party to provide administrative services to us (like computer backup services, archival file storage, or insurance) and the third party is bound by obligations regarding privacy which are consistent with this policy;

  • in the event of a merger by or growth of Kay Bailiff;

  • or if we engage other services on your behalf;

SECURING PERSONAL INFORMATION 

Kay Bailiff takes precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your personal information are: 

  • confidentiality policies as part of our professional obligations;

  • deploying technological safeguards like security software and firewalls to prevent unauthorized computer access or “hacking”;

  • and internal password and security policies.

EMAIL

You should be aware that e-mail is not an entirely secure medium, and you should be aware of this when contacting us to send personal or confidential information. Please be aware of this if you include any confidential information in your e-mail. 

ACCESSING PERSONAL INFORMATION 

You may ask for access to personal information we hold about you. Detailed requests which require archive or other retrieval costs may be subject to fees. Your rights to access your personal information are not absolute. There are a number of situations where we may deny access. If we deny your request for access to, or refuse a request to correct personal information, we will provide a reason or reasons for doing so. 

CHANGES TO THIS PRIVACY POLICY

Kay Bailiff & Adjustments Inc. reviews all of its policies and procedures and we may change this Privacy Policy from time to time.

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